NHTSA Complaint #11254477 — 2019 NISSAN ARMADA

WHEN I AM TOWING MY 4000 LB TRAILER, USING A WEIGHT DISTRIBUTION HITCH, SET UP PROPERLY BY MY RV SPECIALIST, WITH EITHER UNLOADED OR WITH A LOADED WEIGHT NOT EXCEEDING EVEN 6000 POUNDS, THE ARMADA SINKS IN THE BACK END IN A WAY THAT THE REAR TIRES COME EXTREMELY CLOSE TO THE WHEEL WELL RIMS. MY RV SPECIALIST IS VERY CONCERNED THAT IF I AM DRIVING AND HIT A BUMP OR HOLE, THE TIRE COULD STRIKE THE WHEEL WELL RIM AND CAUSE A BLOW OUT OR MAJOR ACCIDENT. THEY ARE CONCERNED THE SPRING RATIO IS NOT DESIGNED PROPERLY FOR THE ARMADA (WHICH HAS A TOW PACKAGE AND IS SUPPOSEDLY CAPABLE OF TOWING 8500 POUNDS). I HAVE BROUGHT THIS ISSUE TO NISSAN NORTH AMERICA'S ATTENTION AND THEY WILL NOT EVEN TAKE A LOOK AT THE PROBLEM, INSTEAD TELLING ME THAT IF AN ACCIDENT OCCURS, IT IS COVERED UNDER MY WARRANTY!