NHTSA Complaint #11254418 — 2012 BUICK ENCLAVE AIR BAGS

Complaint Details

ODI Number	11254418
Vehicle	2012 BUICK ENCLAVE
Component	AIR BAGS
Date of Incident	May 10, 2019
Date Filed	September 10, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

HELLO I HAVE A PROBLEM WITH THE AIR BAG OF A BUICK ENCLAVE 2012 MANUFACTURED BY GM. AND THEY SAY THAT MY CAR HAS NO PROBLEM OF THAT TYPE AND I SAW THAT CAR THAT YEAR HAS A PROBLEM WITH THE AIR BAG. THE CAR DOES NOT HAVE TO TURN ON THE SERVICE AIR BAG LIGHT BUT HAS HAD NO CRASH OR ANY CHANGE OR REPAIR IN THAT PART THE CAR, GM'S CARLA REPRESENTATIVE SAYS THAT I AM RESPONSIBLE FOR PAYING ALL THE REPAIR FOR A GM PROBLEM. THEY SENT A DILER TO SEE THAT PROBLEM AND WHEN HE ARRIVED THEY TOLD ME THAT NOBODY HAD NOTIFIED HIM OF MY CAR AND THAT THEY CHECKED IT BUT I HAD TO PAY,

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