NHTSA Complaint #11254216 — 2014 KIA SOUL

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING DURING THE DAY OR NIGHT, THE HEADLIGHTS ILLUMINATED AND THEN SHUT OFF INDEPENDENTLY. THE VEHICLE WAS TAKEN TO KIA OF CHATTANOOGA (2136 CHAPMAN RD, CHATTANOOGA, TN 37421, (423) 855-1022) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FOLLOWING DAY, THE CONTACT FOUND THAT THE PARKING LIGHTS ILLUMINATED INDEPENDENTLY AND DRAINED THE BATTERY. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT A NEW BATTERY WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE PARKING LIGHT FAILURE OCCURRED A FEW YEARS AGO AND WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN INTERNAL FAILURE. THE CONTACT STATED THAT AN UNKNOWN SWITCH WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,898. *JS