NHTSA Complaint #11254199 — 2011 TOYOTA COROLLA

TL* THE CONTACT OWNED A 2011 TOYOTA COROLLA. WHILE DRIVING 35 MPH, ANOTHER VEHICLE INTERSECTED THE CONTACT'S LANE WHILE MAKING A LEFT TURN. AS A RESULT, THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE CRASHED INTO THE OTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED NECK, SPINE, CHEST, AND HEAD INJURIES. THE PASSENGER SUSTAINED A BRUISE ON THE LEFT KNEE, A MARK ON HER STOMACH FROM THE SEAT BELT, CHEST AND ABDOMINAL PAINS, SCRAPES ON THE RIGHT ARM, PAIN TO THE RIGHT HAND, AND SHE STRUCK HER LIP WITH HER KNEE, WHICH CUT IT OPEN. THE CONTACT SOUGHT MEDICAL ATTENTION LATER THAT NIGHT IN THE EMERGENCY ROOM. THE DRIVER OF THE OTHER VEHICLE HAD A BLOODY NOSE AND IT WAS UNKNOWN IF HE SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT DIAGNOSED AND WAS DESTROYED. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT SHE RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS IN 2015. ON OCTOBER 6, 2017, THE VEHICLE WAS SERVICED PER AN UNKNOWN AIR BAG RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *TR