NHTSA Complaint #11254149 — 2016 RAM 1500

ELECTRICAL SYSTEM:SOFTWARE issue reported to NHTSA

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Complaint Details

ODI Number 11254149
Vehicle 2016 RAM 1500
Component ELECTRICAL SYSTEM:SOFTWARE
Date of Incident
Date Filed
Mileage 84,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ID

Consumer Description

ECO DIESEL RECALL ON EMISSIONS, AND NOW HAVE SAFETY ACCELERATION OR "LACK OF" FROM A STOP, FUEL ECONOMY WENT WAY DOWN AND USE OF ALOT DEF, RAM IS AWARE OF IT AND HAVE NOT FIX CHECK ENGINE LIGHT HAS BEEN ON FOR PAST 4 MONTHS DEALERS RESET AND STILL COMES BACK ON, DEALERS CAN'T FIX AND DON'T KNOW HOW THEY STATED WAIT FOR DODGE FCA I WAS DEALING WITH FELICIA US CUSTOMER CARE CASE NUMBER [XXX] FCA SHE HAD TO CANCEL CASE INSTRUCTED BY HER BOSSES BECAUSE THEIR IS NO FIX.*DT CONSUMER STATED FAILED SOFTWARE WAS INSTALLED WHICH MADE IT UNSAFE TO DRIVE. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

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