NHTSA Complaint #11254103 — 2012 KIA SORENTO

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). WHILE DRIVING 45 MPH, THE VEHICLE LUNGED, JERKED, AND LOST POWER. THE VEHICLE WAS TAKEN TO HAWKINSON KIA (5501 MILLER CIR DR, MATTESON, IL 60443, (708) 720-8999) TO HAVE THE RECALL REPAIR PERFORMED. WHILE AT THE DEALER, THE ENGINE SOFTWARE WAS UPDATED. AFTER THE REPAIRS, THE FAILURES OCCURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 105,286.