NHTSA Complaint #11253942 — 2015 DODGE GRAND CARAVAN STRUCTURE:BODY

Complaint Details

ODI Number	11253942
Vehicle	2015 DODGE GRAND CARAVAN
Component	STRUCTURE:BODY
Date of Incident	September 7, 2019
Date Filed	September 8, 2019
Mileage	124,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

MY 2015 GRAND CARAVAN BOTH SLIDING DOORS WERE WORKING FINE, THEN YESTERDAY THE DRIVER'S SLIDING DOOR JUST FROZE--CAN'T OPEN IT ELECTRONICALLY OR MANUALLY. THE LOCK IS STUCK IN THE LOCKED POSITION AND THE POWER DOOR LOCK SWITCH WON'T MOVE THAT DOOR'S LOCK TO THE 'UNLOCK' POSITION. WHEN YOU TRY TO MOVE THE LOCK/UNLOCK BUTTON/LEVER ON THAT SLIDING DOOR, IT'S STUCK IN THE LOCKED POSITION--EVEN WITH A BUNCH OF FORCE I CAN'T MOVE THE LEVER TO THE UNLOCKED POSITION--I FEEL LIKE I'M GOING TO BREAK THE LEVER IF I FORCE IT TOO MUCH. SO THE DOOR IS BASICALLY UNUSEABLE UNOPENABLE RIGHT NOW. I FEEL IT'S A FAILURE AND SAFETY ISSUE.

Related Complaints for the 2015 DODGE GRAND CARAVAN

Other STRUCTURE:BODY Complaints

#11631326 — December 18, 2024 — Cracking front windshield (temporarily fixed by clear tape), broken window regulator motors on both passenger and dri...

#11545543 — September 20, 2023 — Middle electronic sliding doors will not open electronically and there is no way to open these doors during an emerge...

#11520550 — May 5, 2023 — There are multiple whirring and clicking noises in the walls of the cargo area, mostly in passenger side. This happe...

#11516891 — April 13, 2023 — Interior driver's side door latch cable frayed causing a malfunction to not allow the door to properly close. Had to ...

#11475213 — July 21, 2022 — Both rear passenger doors will not unlock or open.

Recent Complaints for the 2015 DODGE GRAND CARAVAN

#11712686 — ENGINE — January 22, 2026 — The 3.6L Pentastar engine for this year has been shown to be highly problematic. We have had the #2 and now the #1 cy...

#11710842 — ENGINE — January 14, 2026 — Unknown: engine slips, got mechanic to look at it and he showed me where a part of the camshaft is ground down to al...

#11704194 — POWER TRAIN — December 10, 2025 — Drove down the highway, took an exit, came to a red-light, turns green, press the gas car won't move for about 2-4 se...

#11697383 — AIR BAGS — November 4, 2025 — While driving a vehicle in front of me turned in front of another vehicle which pushed that car sideways and there wa...

#11693452 — POWER TRAIN — October 14, 2025 — Transmission fluid pump has been really loud and now slipping. Dodge had a recall on pumps from the 2015-2016 grand c...