NHTSA Complaint #11253796 — 2019 VOLKSWAGEN ATLAS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11253796
Vehicle	2019 VOLKSWAGEN ATLAS
Component	ENGINE
Date of Incident	August 1, 2019
Date Filed	September 7, 2019
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE GAS CONSUMPTION IS BELOW WHAT VOLKSWAGEN CLAIMS AND ADVERTISES. OUR CAR AVERAGES 14 MPG INSTEAD OF 19 MPG. ON USER FORUMS, OTHER ATLAS OWNERS HAVE COMPLAINED ABOUT AVERAGING 14 MPG. WHEN WE PUT THE CAR IN REVERSE, IT STARTS TO ROLL FORWARD. THE TRANSMISSION JOLTS WHILE DRIVING. SINCE WE GOT THE CAR, THE CHECK ENGINE LIGHT HAS BEEN ON FOR AN EVAP LEAK. THE DEALERSHIP "FIXED" IT. HOWEVER, SEVERAL HOURS LATER, THE CHECK ENGINE LIGHT CAME BACK ON.

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