NHTSA Complaint #11253784 — 2012 DODGE CHARGER

WHILE STOPPED AT A TRAFFIC LIGHT NEAR A BUSY INTERSECTION, THERE WAS A LOUD POP FROM UNDERNEATH THE HOOD WHICH WAS FOLLOWED BY THE VEHICLE SHAKING AND STALLING. I IMMEDIATELY TURNED ON MY HAZARD LIGHTS AND ATTEMPTED TO MOVE OUT OF THE FLOW OF TRAFFIC. UPON INSPECTION, ENGINE COOLANT WAS LEAKING AND PARTS OF THE FAN BLADE WERE FOUND UNDERNEATH THE CAR. IT WAS APPARENT THAT THE CONDENSER FAN HAD BROKEN OFF AND DAMAGED THE RADIATOR. ALL OF THE FAN'S BLADES WERE GONE AND SCATTERED UNDERNEATH THE HOOD AND HIGHWAY. THE INCIDENT HAPPENED LATE THURSDAY EVENING AND UNFORTUNATELY, I CANNOT GET IT IN TO BE REPAIRED UNTIL MID NEXT WEEK AS THE PARTS HAVE TO BE INSPECTED AND ORDERED. I HAVE A FAMILY MEMBER THAT IS A MECHANIC AND HE HELPED TO GET ME AND MY KIDS HOME SAFELY. UPON REVIEW OF THE DODGE SITE, THERE HAVE BEEN CUSTOMER SATISFACTION NOTIFICATIONS FOR THE ENGINE COOLING FANS FOR OTHER MAKES AND MODELS WITH REPAIR ASSISTANCE, BUT THE 2012 CHARGER IS NOT LISTED AS ONE OF THEM. HOWEVER, THE EXACT SAME ISSUE DESCRIBED IS WHAT HAS OCCURRED WITH MY VEHICLE THIS WEEK. DODGE STATED THAT THIS IS NOT A CURRENT RECALL ISSUE HOWEVER, WITH MY EXPERIENCE I FEEL THIS IS SOMETHING THAT WARRANTS ATTENTION BECAUSE HAD THE VEHICLE BEEN IN MOTION, THIS COULD'VE BEEN A HAZARDOUS SITUATION FOR MY FAMILY, PEDESTRIANS, AND OTHER DRIVERS.