NHTSA Complaint #11253733 — 2016 GMC ACADIA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11253733
Vehicle	2016 GMC ACADIA
Component	STEERING
Date of Incident	September 5, 2019
Date Filed	September 6, 2019
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

MY VEHICLE IS A 2016 GMC ACADIA DENALI WITH AWD. THE POWER STEERING WAS VERY STIFF WHILE AT LOW SPEEDS WHEN THE WEATHER WAS COLD LAST WINTER. DURING THIS SPRING AND SUMMER THE STEERING CONTINUED TO GET WORSE AND NOW THERE IS NO POWER STEERING AT LOW SPEEDS AND LOW RPM. THE VEHICLE JUST TURNED 39,000 MILES. THIS MAKES DRIVING VERY DANGEROUS WHILE MAKING TURNS AND TRYING TO PARK THE VEHICLE. THE VEHICLE IS NOW IN THE DEALERS SHOP AND THEY HAVE SAID THE POWER STEERING PUMP AND STEERING GEAR BOTH NEED TO BE REPLACED AS THE PUMP IS FAILING AND THE STEERING GEAR IS LEAKING INTERNALLY.

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