NHTSA Complaint #11253646 — 2015 CHEVROLET VOLT

ON 8/30/19, I STARTED THE VEHICLE TO FIND THE CENTER CONSOLE IN THE VEHICLE IS COMPLETELY BLANK AND THE COMPUTER CONTROLLING THE SCREEN IS FAILING TO BOOT. AS A RESULT, THE OPERATOR CANNOT CONTROL THE AMPERAGE AT WHICH THE VEHICLE CHARGES RESULTING IN A REDUCED CHARGE/RANGE. ADDITIONALLY, THE VOICE COMMAND, STEREO, CLIMATE CONTROL AND REVERSE CAMERA ARE INOPERATIVE. FURTHER, ALL VEHICLE CONTROLS ASSOCIATED WITH WHEN TO CHARGE (CHARGE DELAY), SECURITY FEATURES SUCH AS AUDIBLE HORN WHEN LOCKING, WHICH DOORS TO UNLOCK WHEN UNLOCKING VEHICLE, NAVIGATION AND FUEL EFFICIENCY INFORMATION ARE INACCESSIBLE. RESEARCHING SIMILAR ISSUES, HAS RESULTED IN IDENTIFYING NUMEROUS COMPLAINTS AND ISSUES WITH THIS CENTER CONSOLE. THE VEHICLE HAS A 5 YEAR POWERTRAIN WARRANTY; HOWEVER, CHEVROLET DOES NOT ASSOCIATE THIS KNOWN ISSUE WITH THE POWERTRAIN, INSTEAD ASSOCIATING THE COMPONENT PART WITH THE INFOTAINMENT SYSTEM WHICH IS COVERED UNDER A LESSER 3YEAR/36K MILE WARRANTY.