NHTSA Complaint #11253622 — 2015 FORD MUSTANG

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11253622
Vehicle	2015 FORD MUSTANG
Component	WHEELS
Date of Incident	August 14, 2019
Date Filed	September 6, 2019
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

HAD A FLAT TIRE AND DID NOT HAVE A SPARE. SO, I HAD THE CAR TOWED TO A SERVICE STATION TO HAVE THE TIRE REPAIRED. THEN I BOUGHT A FORD SPARE TIRE KIT FOR MY 2015 MUSTANG AND DISCOVERED THE LUG WRENCH DID NOT FIT THE LUGS ON THE CAR. THE DEALER STATED THE LUGS ON THE CAR HAD TO BE REPLACED AND I WAS RESPONSIBLE FOR THE COST ($127.20). SINCE THIS IS A LATENT DEFECT, QUERY WHY FORD IS NOT RESPONSIBLE FOR REPLACING THE LUGS.

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