NHTSA Complaint #11253605 — 2013 DODGE DURANGO ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11253605
Vehicle	2013 DODGE DURANGO
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	August 1, 2019
Date Filed	September 6, 2019
Mileage	149,272 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY VEHICLE IS RUNNING PROPERLY AFTER WRONG RECALL WAS PUT IN ON AUGUST 1 2019 WHICH WAS THE PCM AND ON AUGUST 2 2019 THEY PUT IN THE ACCURATE RECALL AN ALTERNATOR THAT WENT OUT WHILE DRIVING STARTED SMOKING ON AUG 27 2019 WENT BACK ON AUG 23 WHEN BATTERY LIGHT CAME ON SERVICE ADVISOR SAID IT WASN'T BATTERY OR ALTERNATOR BUT PCM ONE SERVICE MANAGER SAW ERROR AND ENDED UP CALLING CORPORATE TO GET FIXED GOT TRUCK BACK ON AUG 30 TO HAVE AN HOUR LATER SERVICE ENGINE LIGHT COME ON HAD TO BRING TRUCK BACK ON AUG 31 TO FIND OUT ITS THE CATALYST MESSED UP AND ALSO CUSTOMER INFORMATION HAS BEEN CHANGED TO A NEW OWNER NOT ME MY VEHICLE ISN'T RUNNING GOOD AT ALL I TRULY NEED HELP PLEASE

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