NHTSA Complaint #11253551 — 2010 JEEP GRAND CHEROKEE

HELLO, MY NAME IS [XXX] AND I OWN A 2010 JEEP GRAND CHEROKEE LIMITED 5.7L HEMI HERE IN KUWAIT. I HAVE BEEN WORKING IN KUWAIT SUPPORTING THE WARFIGHTER SINCE 2007. I PURCHASED MY NICE WELL MAINTAINED JEEP IN FEBRUARY 2018. I JUST REACHED 82,000 MILES AND ON MONDAY SEPTEMBER 2 2019 I WAS ON THE HIGHWAY AROUND 60-70MPH WHEN ALL OF A SUDDEN I HEARD A VERY SUBTLE NOISE AND I LOOKED AT MY DASH TO SEE A CHECK ENGINE LIGHT AND ANOTHER LIGHT. AT THAT POINT I HAD NO POWER AND I SHIFTED INTO NEUTRAL. I TRIED RESTARTING AND COULD HEAR THE STARTER TURNING OVER BUT IT DIDN'T START BACK UP. ONCE I GOT TO A SAFE PLACE I TRIED AGAIN AND STILL NOTHING. IT WAS TURNING OVER WITH NO BAD SOUNDS AND SEEMED LIKE IT WAS TURNING OVER EASILY. I HAD THE JEEP TOWED TO A MECHANIC WHERE THEY FOUND 4 CYLINDERS HAD NO COMPRESSION. THEY REMOVED THE HEADS TO FIND SOME VALVES WERE VISIBLY BENT. WHEN THEY TRIED TURNING THE CRANK BY HAND THEY FOUND THE CAM WAS NOT MOVING. UPON OPENING THE FRONT COVER THE TIMING CHAIN HAD ACTUALLY FAILED AND WAS BROKEN. I WAS VERY DISAPPOINTED TO SAY THE LEAST. I WAS HOPING TO HAVE A NICE CAR FOR A WHILE AND THIS JEEP WAS IN VERY GOOD SHAPE. I HAVE BEEN RESEARCHING AND FOUND THERE HAS BEEN A RECALL FOR THE SAME ENGINE IN OTHER MOPAR VEHICLES AND WAS HOPING TO GET SOME INSIGHT IF MY JEEP LIKE OTHERS I HAVE READ ABOUT WOULD BE ABLE TO GO UNDER THAT RECALL FOR THE SAME PROBLEM. I THINK ITS SOMETHING WITH THE TENSIONER ON THE RECALL THAT ENDS UP WIPING OUT THE TIMING CHAIN. I DON'T REALLY UNDERSTAND WHY THEY ONLY PUT LIKE 3 VEHICLES IN THE RECALL BUT IF ITS THE SAME ENGINE WHY NOT FIX THEM ALL. I REALLY LIKE MY JEEP AND HOPE TO GET MORE INFO OF THE RECALL. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR