NHTSA Complaint #11253477 — 2015 CHEVROLET EQUINOX

TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE WITH THE KEY IN THE IGNITION, IT SEIZED. ANOTHER MOTORIST HELPED JUMPSTART THE VEHICLE AND IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ORDERED A NEW BATTERY; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED BY AAA TO AUTONATION CHEVROLET NORTH RICHLAND HILLS (7769 BOULEVARD 26, NORTH RICHLAND HILLS, TX 76180, (817) 264-7753) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE FAILURE RECURRED MULTIPLE TIMES AND THE BATTERY HAD TO BE REPLACED FOUR TIMES WITHIN FOUR YEARS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.