NHTSA Complaint #11253183 — 2012 NISSAN SENTRA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11253183 |
| Vehicle | 2012 NISSAN SENTRA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
MY CHECK ENGINE LIGHT TRIGGERED AND I BROUGHT THE CAR TO MY LOCAL NISSAN SHOP. THE CAR HAD BEEN RUNNING ROUGH, LOOSING POWER, AND BURNING OIL. THE MECHANIC TOLD ME I NEEDED NEW SPARK PLUGS AND A NEW BOOT. AFTER AGREEING TO PAY THE $500, I RECEIVED A PHONE CALL FROM THE SHOP. THE MECHANIC EXPLAINED THAT THE PROBLEM WAS NOT FIXED, THAT ACTUALLY I NEEDED TO REPLACE THE ENTIRE ENGINE. AFTER THE $500 IN WORK HAD BEEN DONE, THE MECHANIC PERFORMED A COMPRESSION TEST. THE TEST INDICATED A BAD ENGINE. SO THE WORK WAS DONE ON A BAD ENGINE. THE CAR HAD ABOUT 100,000 MILES ON IT AND HAS ALWAYS HAD PROPER MAINTENANCE. SO WHY IS IT BAD ALREADY? AND WHY WAS I MISLEAD TO PAY $500 ON A BAD ENGINE? THIS IS NOT RIGHT. PLEASE LET ME KNOW IF YOU NEED MORE INFORMATION. THANK YOU FOR YOUR TIME.
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