NHTSA Complaint #11253013 — 2016 FIAT 500X ELECTRICAL SYSTEM

Complaint Details

ODI Number	11253013
Vehicle	2016 FIAT 500X
Component	ELECTRICAL SYSTEM
Date of Incident	August 4, 2019
Date Filed	September 3, 2019
Mileage	17,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

HAS HAPPENED MULTIPLE TIMES WHERE THE PUSH BUTTON IGNITION DOES NOT START THE VEHICLE- INSTEAD THE MESSAGE DRIVE MODE UNAVAILABLE POPS UP. THIS MESSAGE HAS ALSO APPEARED EVEN WHEN THE CAR HAS STARTED. ALSO, LOST ALL CONNECTION ON DASHBOARD- NO FUNCTIONALITY WHATSOEVER- TOOK IT TO THE DEALERSHIP AND WAS ADVISED NO CODE WAS THROWN- BUT IF ELECTRICAL A CODE WOULD NOT BE THROWN. WAS ADVISED TO WAIT UNTIL IT HAPPENS AGAIN AND THEN CALL TO BRING IN. THIS HAPPENED WHEN I HAD DROVE THE CAR FOR ABOUT 8 MILES TURNED OFF AND CAME BACK AFTER GOING SHOPPING FOR ABOUT AN HOUR. NO INDICATION OF AN ISSUE BEFORE OR AFTER. I PREVIOUSLY HAD AN ISSUE WITH MY ENTIRE RADIO/CENTER CONSOLE ELECTRICAL SYSTEM WHICH REQUIRED A REPLACEMENT AS THIS DEALERSHIP STATED NO UPDATES AVAILABLE.

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