NHTSA Complaint #11253006 — 2015 CADILLAC SRX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11253006
Vehicle	2015 CADILLAC SRX
Component	POWER TRAIN
Date of Incident	March 25, 2019
Date Filed	September 3, 2019
Mileage	59,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE DRIVE SHAFT NEEDED TO BE REPLACED AT 65,000 MILES. THE HEADLIGHTS LOOK LIKE THEY ARE NOT ON AT NIGHT WHEN YOU ARE DRIVING. THERE HAVE BEEN 2 CLASS ACTION LAWSUITS WON IN CALIFORNIA AND FLORIDA FOR THESE DEFECTIVE HEADLIGHTS. I DON'T KNOW WHY THEY WOULD NOT INCLUDE ALL THE CARS THAT HAD THESE HEADLIGHTS BECAUSE THEY ARE ALL DEFECTIVE. IF I WOULD HAVE KNOWN THIS I WOULD NOT HAVE BOUGHT THE CAR. I HAVE OWNED IT 4 MONTHS AND THE TOUCH SCREEN CRACKED, DRIVER ASSIST SEAT CONTROL STOPPED WORKING, THE DRIVE SHAFT NEEDED TO BE REPLACED AND THE HEADLIGHTS DO NOT LOOK LIKE THEY ARE ON AT NIGHT. I FEEL LIKE I HAVE TO DRIVE WITH MY HIGH BEAMS JUST TO SEE ADEQUATELY AND SAFELY.

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