NHTSA Complaint #11252870 — 2013 FORD FLEX
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11252870 |
| Vehicle | 2013 FORD FLEX |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
THE EPASS ELECTRONIC DRIVE BY WIRE STEERING SYSTEM FAILED AFTER 60K MILES. THIS WAS THE SAME EPASS SYSTEM IN THE OTHER 2013 FORD FLEX THAT WERE PART OF THE RECALL FOR THE EPASS FAILURE. WHEN THE EPASS SYSTEM FAILED THE VEHICLE LOST POWER STEERING AND COULDN'T BE DRIVEN. I SPENT $2,500 ON THE NEW PARTS AND MY CAR WAS IN THE SHOP FOR A WEEK.
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