NHTSA Complaint #11252777 — 2015 SUBARU FORESTER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11252777
Vehicle 2015 SUBARU FORESTER
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

'SPRINGS' I HAD THE UNFORTUNATE EXPERIENCE OF HAVING A BROKEN SPRING THAT JUST SNAPPED WHILE DRIVING ON A REGULAR STRAIGHT ROAD. THE FIRST DEALER I BROUGHT THE CAR TO TRIED TO BLAME ME AND CHARGE ME A RIDICULOUS AMOUNT TO FIX. I CONTACTED SUBARU OF AMERICA AND AFTER A FEW BACK AND FORTH EMAILS AND CALLS ANOTHER DEALER FIXED THE ONE THAT WAS BROKEN. THE MOST DISTURBING THING IS THE WERE RUSTED FROM THE INSIDE AND COATING WAS FULLY INTACT. I HAD POSTED ON CARGURUS TO SEE IF ANYONE ELSE WAS HAVING THIS EXPERIENCE . AND I HAVE CONTINUED TO RECEIVE HUNDREDS OF RESPONSES WITH THE SAME PROBLEM. SUBARU NEEDS TO MAKE THIS A RECALL BEFORE SOMEONE GETS HURT. THESE CAN BRAKE AT HIGHER SPEED DRIVING AND PUNCTURE A TIRE WHICH CAN MAKE A DRIVER LOSE CONTROL.

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