NHTSA Complaint #11252758 — 2015 SUBARU FORESTER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11252758
Vehicle	2015 SUBARU FORESTER
Component	SUSPENSION
Date of Incident	August 16, 2019
Date Filed	September 2, 2019
Mileage	26,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

MY CAR STARTED TO LOOK LOW IN THE DRIVER SIDE REAR. IT HAS ONLY 26,000 MILES ON IT, IS NOT RUSTED AND HAS NEVER BEEN IN AN ACCIDENT, POTHOLE OR OFF ROAD DRIVING. THE SUSPENSION COIL OR SPRING BROKE RIGHT OFF. I DON'T KNOW WHEN IT HAPPENED. SINCE I DIDN'T HEAR IT I CAN'T GUESS. CHECKING ONLINE THIS HAS HAPPENED TO LOTS OF 2014 AND 2015 FORESTER OWNERS. SUBARU SAID IT WAS OK TO DRIVE TO THE SHOP, BUT WHEN I GOT THERE AND INSISTED ON AN ESTIMATE FIRST, THEY TOLD ME IF I DROVE IT, THE REMAINING COIL COULD PUNCTURE MY TIRE.

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