NHTSA Complaint #11252643 — 2016 VOLVO S60

VOLVO DEALERS FAILED TO FIX A WHEEL NOISE ISSUE IN MY CAR AFTER SIX VISITS IN THE PAST THREE MONTHS. AXLE, TIRE, SHOCK, AND WHEEL ARE ALL CHANGED AND IT IS STILL THERE. WITHOUT A REAL TEST ON THE REMAINING THREE TIRES ON THE ROAD, NOW VOLVO DEALER STARTS TO BLAME THE REMAINING THREE TIRES WHICH WERE CLAIMED AS "GOOD" BY THEIR DEALER TECHNICIANS AT THE VERY BEGINNING. VOLVO REFUSED TO SEND CORPORATE TECHNICIANS TO CHECK THE ISSUE, AND REFUSED TO DO ANYTHING ELSE FOR THE CASE. THE NOISE IS VERY LOUD WHEN THE CAR IS DRIVEN IN 40-45 MILES PER HOUR. IT IS POSSIBLE THAT THERE ARE OTHER PROBLEMS THEY HAVEN'T DETECT WITH THE UNUSUAL NOISE IN THE CAR.