NHTSA Complaint #11252373 — 2011 CHEVROLET AVALANCHE

TL* THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE DASHBOARD WAS FRACTURED DIRECTLY ABOVE THE AIR BAG. THE VEHICLE WAS TAKEN TO DAN VADEN BRUNSWICK CHEVROLET CADILLAC (121 ALTAMA CONNECTOR, BRUNSWICK, GA 31525, (912) 265-3540), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS), BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER THREE TIMES AND THE PART WAS NOT AVAILABLE EACH TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SCHEDULED AN APPOINTMENT AT THE SAME DEALER AND PROVIDED A CASE NUMBER: 9-5453255979. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.