NHTSA Complaint #11252297 — 2015 SUBARU FORESTER

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT STATED THAT SHE HAD TO APPLY A QUART OF OIL EVERY 1,500-2,000 MILES BEFORE HER NEXT SCHEDULED OIL CHANGE. AN OIL CONSUMPTION TEST WAS PERFORMED AND THE VEHICLE FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT OF MANUFACTURER RECALL NUMBER: TSB0215714R; HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER OFFERED TO PAY HALF OF THE REPAIR COST. THE CONTACT SPOKE WITH MARK MILLER SUBARU SOUTH TOWNE (10920 STATE ST, SANDY, UT 84070, 801-553-5200) WHO WAS WORKING ON HER BEHALF WITH THE MANUFACTURER TO FIND A RESOLUTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.