NHTSA Complaint #11251920 — 2010 LINCOLN MKS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11251920
Vehicle	2010 LINCOLN MKS
Component	STEERING
Date of Incident	August 24, 2019
Date Filed	August 28, 2019
Mileage	110,722 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2010 LINCOLN MKS. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING SEIZED AND THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE. THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED SEVERAL TIMES IN ORDER TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, MAC HAIK'S SOUTHWAY FORD (LOCATED AT 7979 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78224, (210) 922-2222) WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 110,722.

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