NHTSA Complaint #11251873 — 2011 CHEVROLET EQUINOX ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11251873
Vehicle	2011 CHEVROLET EQUINOX
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	January 1, 2019
Date Filed	August 27, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

STOPPED AT THE GAS STATION AND THE CAR WOULD NOT RESTART. SEVERAL TIMES THE CAR DIED WHILE ON A BUSY HIGHWAY. WHEN I TRY TO START THE CAR THE WINDSHIELD WIPERS GO BACK AND FORTH 3 TIMES AND ALL POWER IS THERE BUT ENGINE IS TOTALLY DEAD. SOMETIMES AFTER SEVERAL TRIES AND A FEW HOURS LATER THE CAR WILL START. I HAVE HAD 4 MECHANICS, 3 WERE DEALERS, AND NOBODY COULD TELL ME WHAT WAS GOING ON.....AND YET I WAS CHARGED 3 OUT OF 4 TIMES. MY HUSBAND SPOKE TO 2 STREET MECHANICS AND BOTH WITHOUT HESITATION SAID IT IS THE PCM COMPUTER. AFTER MUCH RESEARCH AND CONTINUED PROBLEMS I AM NOW ORDERING A NEW PCM AND INSTALLING IT MYSELF. THERE IS ALSO A TICKING SOUND WHICH SEEMS TO BAFFLE THE MECHANICS. AND THE CAR CONSUMES TONS OF OIL. UNFORTUNATELY I AM SEEING THAT THERE ARE SO MANY CHEVY EQUINOX OWNERS OUT THERE HAVING THESE SAME ISSUES AND CHEVROLET IS NOT HELPING. SHAME ON YOU CHEVROLET!

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