NHTSA Complaint #11251859 — 2019 SUBARU OUTBACK

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11251859
Vehicle	2019 SUBARU OUTBACK
Component	STRUCTURE:BODY
Date of Incident	August 27, 2019
Date Filed	August 27, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WY

Consumer Description

THE REAR LIFTGATE ONLY HAS THE EXTERIOR ELECTRIC BUTTON TO OPEN LIFTGATE. A PANEL INSIDE THE GATE HAS TO BE REMOVED IN ORDER TO GIVE ANYONE TRAPPED INSIDE A SAFE EXIT. THE PANEL REQUIRES A TOOL TO PRY IT OFF IN ORDER TO GET TO THE LATCH INSIDE. THE KEY REMOTE FOB WILL ONLY UNLOCK THE ELECTRIC SWITCH, NOT RELEASE THE LATCH. ANYONE TRAPPED INSIDE WOULD STILL NOT BE ABLE TO ESCAPE THE BACK OF THE CAR.

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