NHTSA Complaint #11251844 — 2010 FORD EDGE

FROM BOTH A STOP OR AFTER SLOWING DOWN AND UPON ACCILERATION, THE TRANSMISSION WILL SLIP AND THEN CATCH REAL HARD. IT DOES IT WHEN I START FROM A STOPPED POSITION AND IT ALSO DOES IT WHEN I SLOW DOWN FOR TRAFFIC ON THE FREEWAY THEN TRY TO GET BACK UP TO SPEED. WHEN IT CATCHES IT FEELS LIKE THE CAR HAS BEEN HIT HARD FROM THE REAR. THIS IS NOT DURING A FAST START OR FAST ACCILERATION, IT IS FROM JUST NORMAL DRIVING, KEEPING UP WITH NORMAL TRAFFIC. IT HAS HAPPENED ON MANY OCCASIONS AND IS NOT CONSISTANT WITH WHEN IT HAPPENS. IT HAPPENS ONLY WHEN THE CAR IS MOVING AND HAPPENS BOTH IN TOWN, ON HIGHWAYS AND FREEWAYS. IT HAS HAPPENED AT ALL SPEEDS AND IN ALL WEATHER. IT CAUSES A LOT OF FEAR AND I CAN SEE ME HITTING THE BRAKES SOMETIME WHICH COULD ACTUALLY CAUSE SOMEONE TO RUN INTO ME AS A RESULT. THIS IS NOT NORMAL AND WHEN I HAD IT CHECKED BY THE DEALERSHIP THEY SAID THE TRANSMISSION IS STARTING TO SLIP. THIS IS NOT A NORMAL SLIP OF THE TRANSMISSION, IT IS A COMPLETE LOSS OF OPERATION THEN CATCHING AND SLAMMING THE GEARS CAUSING THE VEHICLE TO JUMP FORWARD. I AM CERTAIN THAT THE TRANSMISSION IS BEING DAMAGED WITH EACH OCCURRANCE. I WANT TO EMPHASIZE THAT THIS HAPPENS UNDER NORMAL CONDITIONS, DRIVING SANELY, NOT HOT RODDING OR FAST ACCILERATION. IT IS JUST DRIVING DOWN THE ROAD WITH NORMAL TRAFFIC. IT HAS HAPPENED MANY TIMES AND I AM ALWAYS ON THE ALERT FOR IT SO IF IT STARTS I MIGHT BE ABLE TO TAKE MY FOOT OFF THE GAS BEFORE IT WINDS UP TO HIGH TO MINIMIZE THE SLAMMING OF THE GEARS. THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR WITH 105K MILES ON IT THE CAR HAS 245K NOW