NHTSA Complaint #11251828 — 2018 GRAND DESIGN IMAGINE WHEELS

Complaint Details

ODI Number	11251828
Vehicle	2018 GRAND DESIGN IMAGINE
Component	WHEELS
Date of Incident	August 9, 2019
Date Filed	August 27, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAILER. WHILE THE CONTACT WAS PERFORMING A SAFETY INSPECTION OF THE TRAILER, SHE NOTICED THAT THE REAR TIRES WERE BALD. THE VEHICLE WAS TAKEN TO D AND G CUSTOM CONVERSIONS, INC. (383 BURGNERS ROAD, CARLISLE, PA 17015, 717-249-8875) WHERE IT WAS DIAGNOSED THAT THE AXLES WERE FAULTY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE TRAILER REPAIR CENTER WOULD BE PROVIDED WITH THE REQUIRED APPROVAL FOR REPAIRS. WHEN THE REPAIR CENTER CALLED FOR APPROVAL, NO REMEDY WAS PROVIDED. THE VIN WAS UNKNOWN.

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