NHTSA Complaint #11246538 — 2010 BUICK LUCERNE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11246538
Vehicle	2010 BUICK LUCERNE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	August 10, 2019
Date Filed	August 26, 2019
Mileage	116,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

CAR STARTED AND WAS COOLING DOWN IN A PARKING LOT WHEN IT DIED WITHOUT WARNING. IT WOULDN'T RESTART. WE TOWED IT TO A SHOP WHERE THEY DETERMINED THAT THE FUEL PUMP HAD GONE BAD. LATER DISCOVERED A BAD SENSOR AND RELAY. ALL TRACED BACK TO THE FUSE BOX UNDER THE DRIVER'S SIDE PASSENGER SEAT THAT HAD MELTED DUE TO PRESSURE PUT ON IT BY SEAT AND VARIOUS OCCUPANTS/ITEMS. MECHANIC REPLACED FUSE BOX, RELAY, SENSOR AND FUEL PUMP PLUS WARNED ME NOT TO PLACE ANYTHING HEAVY (OR ALLOW A HEAVY PERSON TO SIT) ON THAT SIDE OF THE BACK SEAT. MILEAGE IS 116,245

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