NHTSA Complaint #11246472 — 2019 RAM 1500

WHILE MY 2019 RAM 1500 IS IN MOTION, IT HAS A PULL / DRIFT TO THE RIGHT. THE PULL / DRIFT TO THE RIGHT OCCURS WHEN LIGHTLY HOLDING THE STEERING WHEEL OR MOMENTARILY LETTING GO OF THE STEERING WHEEL. THE PULL / DRIFT TO THE RIGHT OCCURS ON ALL TYPES OF ROAD SURFACES. THE GRADE OF THE ROAD DOES IMPACT THE PULL / DRIFT AS IT IS EXAGGERATED WITH A STEEPER RIGHTWARD GRADE, HOWEVER IT WILL DRIVE STRAIGHT IF THE ROAD HAS A SLIGHT LEFTWARD GRADE. WITH A MILD RIGHTWARD GRADE, I HAVE TO PUT A LITTLE LEFTWARD PRESSURE ON THE STEERING WHEEL TO KEEP IT FROM VEERING RIGHT. THIS OCCURS AT SPEEDS OF 10 TO 80MPH ON CITY STREETS AND HIGHWAYS. IF THE DRIVER GETS DISTRACTED FOR A MOMENT, THE VEHICLE WILL UNINTENTIONALLY CHANGE LANES OR PULL THE VEHICLE OFF THE ROAD. I HAVE HAD IT SERVICED AND THE ALIGNMENT CHECKED 4 TIMES AT CORWIN CHRYSLER DODGE JEEP RAM IN FARGO, ND AND THEY TELL ME THE ALIGNMENT IS WITHIN SPEC AND THERE IS NOTHING ELSE THEY CAN DO. TIRE PRESSURE IS EQUAL IN ALL FOUR TIRES. THE SERVICE MANAGER STATES A RIGHTWARD PULL IS CHARACTERISTIC OF NEW VEHICLES. I DO NOT BELIEVE MY VEHICLE, NOR ANY ANYONE ELSE'S, SHOULD BE PULLING TO THE RIGHT AND POTENTIALLY CAUSING A MOTOR VEHICLE CRASH. THE TRUCK SHOULD DRIVE STRAIGHT WITH THE EXCEPTION OF OUTSIDE INFLUENCES SUCH AS STEEP ROAD GRADES, HIGH CROSS WINDS, ETC.