NHTSA Complaint #11246332 — 2013 HYUNDAI TUCSON

TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING) THREE MONTHS AGO. PARKWAY HYUNDAI (24050 CREEKSIDE RD, SANTA CLARITA, CA 91355) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE AND THAT THE CONTACT WOULD RECEIVE A SECOND NOTICE WHEN IT BECAME AVAILABLE. WHILE DRIVING 65 MPH, ALL THE WARNING INDICATORS ILLUMINATED, THE VEHICLE STALLED, AND A CLICKING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD AND CALLED AAA FOR A TOW. HOWEVER, AFTER WAITING FOR FIFTEEN MINUTES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE SLOWLY TO AN INDEPENDENT MECHANIC. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE ENGINE WAS BLOWN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000. PARTS DISTRIBUTION DISCONNECT.