NHTSA Complaint #11246223 — 2017 FORD TRANSIT

THERE WERE 9 OF US IN OUR 2017 FORD TRANSIT, DRIVING ON ROUTE 15 81 MILES SOUTH OF LAS VEGAS, NV, WITH THE CRUISE CONTROL ON AT 75 MPH WHEN THE VAN SHUT OFF WHILE IN MOTION. PULLED TO THE SIDE OF THE ROAD. WAITED 2.5 TO 3 HOURS FOR A FLATBED TOW TRUCK WHILE TEMPERATURE WAS 108 TO 109 DEGREES F. VEHICLE TOWED TO FRIENDLY FORD, LAS VEGAS, NV. MILEAGE ON VEHICLE WAS 13,744 MILES. DEALER FOUND FUSE F16 BURNED OPEN AND CODES P025A AND U0109. THEY REPLACED THE FUSE F16 AND ROAD TESTED FOR 15 MILES AND RETURNED THE VAN TO US. THEY CONTACTED FORD TECHNICAL HELP. THAT FUSE POWERS THE FUEL PUMP RELAY AND FUEL PUMP CONTROL MODULE AND PCM. SEEMS LIKE THIS SAME SCENARIO CAN AND WILL HAPPEN AGAIN UNDER THE SAME CONDITIONS. FAILURE MODE WAS WHEN WE WERE DRIVING UPHILL SLIGHTLY AT 1 OR 2 PERCENT UPHILL GRADE WITH 3/8 OF FUEL IN THE TANK. SINCE THEN WE DROVE 400 MILES WITHOUT A PROBLEM. AFRAID TO DRIVE IN THE LEFT CARPOOL LANE BECAUSE IT IS DANGEROUS TO STALL OUT (COULD GET KILLED BY A TRUCK OR BUS)