NHTSA Complaint #11246092 — 2015 SUBARU FORESTER

REAR COIL SPRING BROKE CAUSING SPRING TO SLOWING WORK ITS WAY DOWN TO CONTROL ARM AND CAR TO SAG. THIS HAPPENED WITH THE VEHICLE SITTING IN THE DRIVEWAY, BUT IT ISN'T SOMETHING THAT COULD BE NOTICED, UNTIL THE VEHICLE IS OUT ON THE ROAD. I DIDN'T NOTICE THE PROBLEM UNTIL THE COIL STARTED WORKING ITS WAY DOWN THE STRUT, CAUSING THE CAR TO HANDLE DRASTICALLY DIFFERENT, AND FIGURED OUT THE ISSUE AFTER DRIVING 30 MILES, RETURNING HOME, SEEING THE CAR BOTTOMED OUT ON ONE CORNER, AND FINDING THE BROKEN PIECE OF COIL IN MY DRIVEWAY, WHERE THE CAR WAS PARKED BEFORE I DROVE THE CAR FOR THE DAY. THIS IS EXTREMELY DANGEROUS, AND COULD CAUSE THE CAR TO LOSE CONTROL. AFTER A LITTLE RESEARCH ONLINE AND SPEAKING WITH THE DEALER SERVICE DEPARTMENT, THIS SEEMS LIKE A DEFECT AND A COMMON PROBLEM OF 2014 AND 2015 SUBARU FORESTERS. MY VEHICLE ONLY HAS 41,000 MILES ON IT, AND OTHERS HAD THE PROBLEM AROUND SIMILAR MILEAGE. I HAVE NOT HAD THE CAR OFF ROAD, TOWED WITH IT, NOR OVERLOADED IT. FROM THE IMAGE I UPLOADED OF THE BROKEN PART OF THE SPRING AND OTHER PHOTOS I HAVE SEEN FROM OTHER WITH THE SAME ISSUE, IT LOOKS LIKE THESE SPRINGS ARE PRONE TO CRACKING, RUSTING A LITTLE, THEN SNAPPING. I HAVE SEEN MANY SIMILAR COMPLAINTS, AND THIS IS OBVIOUSLY A MANUFACTURE DEFECT THAT IS A MAJOR SAFETY ISSUE. SUBARU SHOULD HAVE A SAFETY RECALL ON THIS BEFORE MANY MORE OF THESE PROBLEM START TO ARISE, CAUSING INJURY OR DEATH.