NHTSA Complaint #11246071 — 2017 TOYOTA HIGHLANDER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11246071
Vehicle 2017 TOYOTA HIGHLANDER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 38,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

THE SUNROOF IN OUR 2017 TOYOTA HIGHLANDER HYBRID JUST EXPLODED. IT WAS 80 DEGREES OUTSIDE. WE WERE DRIVING ON A PAVED, 2 LANE HIGHWAY. NO ONE ELSE WAS ON THE ROAD. THERE WAS A LOUD EXPLOSIVE SOUND. MY HUSBAND THOUGHT WE HAD BEEN SHOT; I THOUGHT THE BACK OF THE CAR HAD FALLEN OFF. WE PULLED OVER AND INSPECTED THE CAR. THERE WAS A LARGE HOLE (ABOUT 10 INCHES ACROSS) IN THE SUNROOF. SHATTERED GLASS FILLED THE INTERIOR SUNROOF COVER. THE GLASS WAS PUSHED UP, NOT DOWN LIKE YOU WOULD EXPECT IF SOMETHING HIT THE GLASS.

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