NHTSA Complaint #11246032 — 2019 SUBARU OUTBACK

FIRST OIL CHANGE AT 5,850 MILES NO PROBLEM. AFTER SECOND OIL CHANGE AT 11,948 MILES, VEHICLE BECAME UNDRIVABLE AS IT STUMBLES AND LOSES POWER BETWEEN 2,000-2,700 RPM. DEALER HAS REPEATED OIL CHANGE 3 ADDITIONAL TIMES AS THEY ARE NOT CERTAIN IF THEY MAY HAVE OVERFILLED THE ENGINE (KNOWN SUBARU ISSUE). THEY HAVE ALSO REPLACED THE EXHAUST, CATALYTIC CONVERTER, AIR FILTER, INTAKE SYSTEM, AND TRANSMISSION, ALL TO NO AVAIL. DISCONNECTING THE BATTERY AND GROUNDING THE CABLES TO DISCHARGE ALL CAPACITORS PROVIDED TEMPORARY RELIEF, BUT THE PROBLEM RETURNED WITHIN 36 HOURS AND 200 MILES. NOW ENTERING 3 WEEKS AND 600 MILES OF TROUBLESHOOTING AND TEST DRIVING BY THE DEALER, BUT THEY HAVE BEEN UNABLE TO FIX THE PROBLEM. THE CAR IS STILL UNSAFE AND UNDRIVABLE, AS 2000-2700 RPM IS THE HEART OF THE POWER BAND THAT IS ALWAYS USED WHEN DRIVING.