NHTSA Complaint #11245978 — 2014 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11245978
Vehicle 2014 FORD EXPLORER
Component STEERING
Date of Incident
Date Filed
Mileage 100,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

WHILE DRIVING, NOTICED THAT IS WAS MORE DIFFICULT TO TURN CORNERS. APPONTMENT WAS NOT AVAILABLE FOR A FEW DAYS TO HAVE IT LOOKED AT, AND IT WAS PARKED WHILE WAITED FOR APPOINTMENT. WHEN I DROVE IT TO DEALERSHIP, THERE WAS A GRINDING NOISE WHILE TURNING AS WELL AS THE DIFFICULT TURNING. WAS TOLD THE ELECTRONIC STEERING GEAR IS DEFECTIVE AND NEEDS TO BE REPLACED. IN DOING RESEARCH, THIS WAS RECALLED ON MANY OTHER EXPLORERS BUT NOT THE 2014 YEAR.

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