NHTSA Complaint #11245958 — 2007 NISSAN FRONTIER

MY NAME IS MRS.[XXX]. ON 5.29.2019, MY VEHICLE'S TRANSMISSION FAILED AS A RESULT OF A MANUFACTURING DEFECT. I TOOK MY VEHICLE TO AAMCO AND HAD IT REPAIRED AT A COST OF $5,258.45 . WHILE MY VEHICLE WAS BEING REPAIRED I DISCOVERED THERE ARE NUMEROUS TAX PAYING CONSUMERS WHO HAVE EXPERIENCED THE SAME MECHANICAL FAILURE. I, ALSO, DISCOVERED DESPITE KNOWING ABOUT THIS PROBLEM, NISSAN HAS REFUSED AND/OR FAILED TO RECALL THESE VEHICLES OR NOTIFY THE OWNERS ABOUT THESE POTENTIAL DANGERS. HAD THE CORPORATION NOTIFIED THE OWNERS THE MAJOR TRANSMISSION. FAILURE COULD HAVE BEEN AVERTED WITH A SIMPLE PROCEDURE AT A COST OF $700- $1,000 . INSTEAD THE COMPANY KEPT SILENT ABOUT THE ISSUES. AS A RESULT AMERICAN CONSUMERS HAVE BEEN FOOTING THE BILL FOR NISSAN'S DEFECT, TO THE TOON OF THOUSANDS OF DOLLARS. I CONTACTED NISSAN'S CEO SEEKNG REIMBURSEMENT FOR THE $5,258.45 OUT OF POCKET EXPENSES IT TOOK TO FIX NISSAN'S MANUFACTURING DEFECT. I WAS REFERRED TO THE CONSUMER AFFAIRS DEPARTMENT BY CEO HIROTO SARKAWA. CONSUMER AGENT [XXX] ID # [XXX] INITIALLY DENIED MY REQUEST VERBALLY ALLEGING THAT BECAUSE I TOOK MY VEHICLE TO AN OUTSIDE MECHANIC I AM NOT ELIGIBLE FOR REREIMBURSEMENT. HOWEVER IN WRITING SHE CLAIMED NISSAN WAS UNABLE TO OFFER FINANCIAL ASSISTANCE WITH THE REPAIR OF THE TRANSMISSION DUE TO THE VEHICLE BEING OUTSIDE OF YOUR NEW VEHICLE LIMITED WARRANTY INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR