NHTSA Complaint #11245665 — 2012 CHEVROLET CAPTIVA SPORT ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11245665
Vehicle	2012 CHEVROLET CAPTIVA SPORT
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	August 16, 2019
Date Filed	August 22, 2019
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

SERIOUS ELECTRICAL ISSUES CAUSES SUV TO SHUT DOWN WITH LITTLE TO NO WARNING. ALL LIGHTS ON DASH LIGHT UP, RPMS GO TO 0 CAR SHUTS OFF. THIS HAS HAPPENED MULTIPLE TIMES, CAR CAN'T BE STEERED AWAY FROM TRAFFIC AND THE HAZARD LIGHTS ARE DEAD. KEY CAN'T BE REMOVED FROM IGNITION. COMPLETELY DEAD VEHICLE.NEW BATTERIES, NEW ALTERNATORS AND MULTIPLE MECHANICS CAN'T FIND THE PROBLEM. DISCONNECT BATTERY CABLES, RECHARGE THE BATTERY AND IT RUNS FOR A FEW MONTHS. NO ONE CAN TELL US THE ISSUE AND WE ARE STUCK WITH NO RECALLS AND LOTS OF PEOPLE HAVE THE SAME DANGEROUS ISSUE. CAR IS DRIVABLE TODAY BUT TO DANGEROUS TO PUT MY FAMILY IN ANYMORE. ARE THEY WAITING FOR SOMEONE TO DIE BEFORE A RECALL IS ISSUED?

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#11337297 — July 3, 2020 — CAR HAS RANDOM TIMES IT WONT START. NOW MY RADIO CUTS IN AND OUT WHILE DRIVING. LIGHTS FLASH ON AND OFF

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#11257338 — September 23, 2019 — LOSS OF POWER DURING STEERING - STEERING NOT STABLE - STALL OF ENGINE WHEN TURNING A CURVE. CAUSED MINOR VEHICLE ACCI...

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#11572562 — ELECTRICAL SYSTEM — February 17, 2024 — The component that has failed has been the transmission and the AC. My safety was at risk because the car wouldn’t d...

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