NHTSA Complaint #11245545 — 2014 CHEVROLET EQUINOX

OIL CONSUMPTION ISSUE: MY CAR KEEPS LOSING OIL SHORTLY AFTER I GET AN OIL CHANGE. I DON'T EVEN KNOW ITS LOW UNTIL I HEAR MY ENGINE RATTLING. THE LAST TIME IT WAS CHECKED BY JIFFY LUBE, I HAD TO PAY TO HAVE OIL ADDED AND I'M NOT DUE FOR ANOTHER OIL CHANGE (AUG 8, 2019) UNTIL THE END OF AUGUST 2019. NO LIGHT OR INDICATOR COMES ON TO LET ME KNOW MY OIL IS LOW. I REPORTED THIS TO MY DEALER (JEFF WYLER- OHIO) ON SEVERAL OCCASIONS AND THEY SAID THERE IS NO RECALL ON MY YEAR AND THEY WOULD HAVE TO GIVE ME A PRICE ON INSERTING PISTON RINGS OR SOMETHING TO THAT NATURE. HOW AM I RESPONSIBLE FOR THIS ISSUE WHEN GM KNEW ABOUT THE ISSUE AND THE LAWSUIT COVERS EQUINOX FOR 2012-2017? HOWEVER, IT IS LOW EACH TIME THEY SERVICE MY CALL AND EVEN WHEN I JUST WENT TO HAVE A LIGHT BULB REPLACED, I WAS DOWN 2 QUARTS AND NOT DUE FOR ANOTHER OIL CHANGE FOR 2 MONTHS. I PURCHASED THIS VEHICLE BRAND NEW IN 2014 AND THERE IS NO WAY I SHOULD EVER BE SHORT ON OIL - MY OIL IS CHANGED AS REQUIRED TO BE COVERED UNDER MY WARRANTY. IF I WOULD OF KNOWN IT WAS A RECALL, I WOULD HAVE BEEN CONTACTED GM. DONT' WORRY I'LL NEVER PURCHASE ANOTHER GM VEHICLE AGAIN. ONLY EVIDENCE I HAVE IS MY RECEIPT FROM JIMMY LUBE AND EACH PRINT OUT I GET WHEN JEFF WYLER'S SERVICE CENTER PERFORMS MY OIL CHANGE