NHTSA Complaint #11245528 — 2019 SUBARU OUTBACK

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. WHILE THE CONTACT WAS EXITING A CAR WASH, THE VEHICLE SUDDENLY ACCELERATED AND DROVE OVER A CURB. THE FRONT DRIVER'S SIDE WHEEL WAS FLATTENED AND THE VEHICLE STOPPED AFTER THE CONTACT TURNED TO AVOID CRASHING INTO A WALL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE REPAIRED AFTER THE CLAIM BECOMES APPROVED BY THE INSURANCE COMPANY. THE CONTACT SPOKE WITH SUBARU OF KINGS AUTOMALL (9536 KINGS AUTOMALL RD, CINCINNATI, OH 45249, (513) 583-9300) AND WAS INFORMED TO HAVE THE TIRE REPAIRED BY AN INDEPENDENT MECHANIC. AFTERWARDS, THE DEALER WOULD HAVE THE VEHICLE TOWED TO THEM FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 4,300. *DT *TR