NHTSA Complaint #11245464 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11245464
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	August 21, 2019
Date Filed	August 21, 2019
Mileage	179,629 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

UPON STARTING UP MY VEHICLE IMMEDIATELY ON THE DASH DISPLAY IT SAID 'STEERING ASSIST FAULT SERVICE REQ'D' I AM NOT ABLE TO MOVE THE WHEEL OR DRIVE MY CAR WHATSOEVER. THE CAR IS USUALLY OKAY TO DRIVE ONCE RESTARTED, BUT THIS TIME IT WON'T GO AWAY THE FIRST TIME IT HAPPENED WAS WHEN I JUST TOOK OFF FROM THE CURB AND WAS DRIVING FINE BUT WHEN I WENT TO TAKE A RIGHT TURN THE SAME PROMPT APPEARED AND THE STEERING WENT OUT COMPLETELY. LUCKILY I WAS ON A SIDE STREET SO I WAS ABLE TO RESTART MY CAR AND MOVE IT.

Related Complaints for the 2012 FORD FOCUS

Other STEERING Complaints

#11709317 — January 7, 2026 — Steering system failure light came on and the Rack and pinion failed with no warning while I was driving on the highw...

#11707435 — December 29, 2025 — the car runs without power when shifted to drive gear. It is sluggish trying to speed up. Took to Ford Dealers on a r...

#11694021 — October 17, 2025 — I was driving to drop my fiancé off at work when the "Steering fault, Service now" warning came on. Went home, parked...

#11692211 — October 8, 2025 — Experienced abrupt electrical steering motor failure. Power steering remains inoperable and available for inspection...

#11671103 — July 3, 2025 — The Power Steering shut down suddenly while I was driving it. I am [XXX], and certainly did NOT have the power to tu...

Recent Complaints for the 2012 FORD FOCUS

#11712593 — FUEL/PROPULSION SYSTEM — January 22, 2026 — After receiving program #24N07 on 12/04/2024, my 2012 ford focus was stalling out while downshifting to stops and aft...

#11708909 — POWER TRAIN — January 5, 2026 — I am the owner of a 2012 Ford Focus SE with approximately 54,000 miles. Beginning around 44,000 miles, the vehicle ex...

#11707435 — ENGINE — December 29, 2025 — the car runs without power when shifted to drive gear. It is sluggish trying to speed up. Took to Ford Dealers on a r...

#11707435 — VEHICLE SPEED CONTROL — December 29, 2025 — the car runs without power when shifted to drive gear. It is sluggish trying to speed up. Took to Ford Dealers on a r...

#11700824 — ENGINE — November 21, 2025 — The contact owns a 2012 Ford Focus. The contact stated that the rear driver’s side door failed to open as intended. T...