NHTSA Complaint #11245359 — 2018 DYNAMAX ISATA

WE PURCHASED THIS MOTORHOME ON 8/12/19. THE LEVELING SYSTEM WAS NOT WORKING SO UPON CRAWLING UNDERNEATH TO FIND OUT WHAT WAS LEAKING WE DISCOVERED A COUPLING IN THE MODIFIED BRAKE LINE LEAKING. WE CHECKED THE BRAKE FLUID AND HALF WAS GONE. WE CONTACTED DYNAMAX WHO CLAIMED IT WAS CHRYSLERS RESPONSIBILITY. WE TOOK IT TO CHRYSLER AND THEY INFORMED US IT WAS MODIFIED AND NOT THEY'RE RESPONSIBILITY. WE THEN FOUND A STICKER THAT SAID IT HAD BEEN MODIFIED BY MOR/RYDE. WE CALLED THEM AND THEY DID NOT KNOW. WE AGAIN CALLED DYNAMAX AGAIN AFTER 3 DAYS OF RUN AROUND AND THEY FINALLY CALLED MOR/RYDE TO CONFIRM THAT THEY HAD MODIFIED THE BRAKE LINES. OUR BRAND NEW MOTORHOME IS SITTING AT THE CHRYSLER DEALER WHO AT THIS POINT IS REFUSING TO DO ANY FURTHER WORK ON IT DUE TO THE MODIFICATION. WHAT DO WE DO NOW? THE VEHICLE WAS PARKED WHEN WE FOUND THE LEAK BUT WE HAD JUST DRIVEN IT OVER 300 MILES TO GET HOME. THE LEAK WAS CAUSED BY MOR/RYDE EXTENDING THE BRAKE LINE USING A COUPLING WHICH IT WHERE THE VERY BAD LEAK IS.*DT*DT *AS