NHTSA Complaint #11245353 — 2016 DODGE DART

THERE IS A RECALL ON MY CURRENT DODGE DART MY VEHICLE HAS BEEN OUT OF SERVICE SINCE AUGUST 8TH 2019. I'VE TRIED CALLING YOUR COMPANY FOR WEEKS NOW I WAS ABLE TO TOW MY VEHICLE TO A DODGE DEALER SHIP TO CONFIRM THAT THE PROBLEM IS BASED ON THE RECALL. THERE IS STILL NO SOLUTION TO THE ISSUE AND NEED TO BE ABLE TO GET TO AND FROM WORK. I SHOULDN'T HAVE TO PAY FOR A RENTAL WHEN THE ISSUE IS NOT ON MY FAULT ITS ON YOURS . NO ONE CAN OFFER ME ANYTHING AND THE CUSTOMER SERVICE IS HORRIBLE NO ONE HAS HELPED ME FIGURE OUT THIS ISSUE. ALL I WAMT IS A RENTAL FOR THE TIME THAT IT TAKES GOR THE DEALER TO HAVE ORDERED THE PEICE UNTIL MY CAR CAN BE FIXED . I HAVE BEEN NOTHING BUT UNDERSTANDING AND COOPERATIVE TO THE WHOLE SITUATION BUT I'M TRULY AT MY WITS END.