NHTSA Complaint #11245249 — 2002 OLDSMOBILE ALERO

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11245249
Vehicle	2002 OLDSMOBILE ALERO
Component	SUSPENSION
Date of Incident	February 1, 2018
Date Filed	August 20, 2019
Mileage	230,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. THE CONTACT STATED THAT THE VEHICLE HAD AFTERMARKET STRUTS INSTALLED BY AN INDEPENDENT MECHANIC. THE STRUTS CAUSED PREMATURE WEAR AND PULLED APART THE CONTROL ARMS AT THE CENTER BUSHINGS, WHICH CAUSED THE GEOMETRY OF THE SUSPENSION TO CHANGE. AS A RESULT, IT WAS DANGEROUS WHEN MAKING TURNS. THE PART MANUFACTURER DENIED ANY FAILURES WITH THE STRUTS. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 230,000.

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