NHTSA Complaint #11245086 — 2019 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11245086
Vehicle	2019 KIA SOUL
Component	ENGINE
Date of Incident	August 12, 2019
Date Filed	August 19, 2019
Mileage	29,441 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

DRAIN PLUG MISSING WHICH CAUSED A LEEK IN VEHICLE, WHICH CAUSED ENGINE TO BREAK WHILE DRIVIVNG CAR STOPPED WORKING, WAS TOWED THEN FOUND THE DRAIN PLUG WAS MISSING PLEASE HELP I HAVE BEEN READING AND FOUND OTHER CASES LIKE MINE ON THE KIA SOUL. MY CAR WAS STATIONARY ON THRE HIGHWAY. I HAD TO GET IT TOWED TO A GAS STATION WHERE I SLEPT IN THE CAR OVER NIGHT THEN CALL A TOW COMPANY TO TAKE ME TO THE CLOSEST KIA DEALERSHIP. THERE THEY TOLD ME THEIR FINDINGS.I HAD AN OIL CHANGE ON 05/20/19, AT A KIA DEALERSHIP IN MD. WHERE I BELIEVE THAT MY CAR WAS NOT HANDELED PROFESSIONALLY HENCE THE CAUSE OF MY PROBLEM

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