NHTSA Complaint #11245066 — 2017 CHRYSLER PACIFICA

WHILE IN CRUISE CONTROL I HAD TO ACCELERATE AND THE TRANSMISSION SLAMMED INTO HIGHER GEAR; FELT LIKE TRANSMISSION COMING OUT OF VEHICLE. ALSO SLAMS WHEN AT A STOP AND PEDAL PUSHED DOWN FAST. ALSO WHILE MOVING AND PEDAL PUSHED DOWN FAST AS WHEN NEEDED TO PASS A VEHICLE. SLAMMING CAN OCCUR WHETHER ON CITY STREETS AT SLOWER SPEEDS OR HIGHWAYS AT HIGHER SPEEDS. WHEN I GO TO A DEALER AND ASK ABOUT RECALLS OR REPORTS OF THE SAME ISSUES THEY SAY NO AND MOVE ON WITH NO FURTHER DISCUSSION. 3 YEAR/36000 MILES WARRANTY COVERS ONLY THROUGH THE EXPECTED/PREDICTED FACTORY LIFE OF THE PARTS. AFTERWARDS, THEY KNOW PARTS WILL FAIL AND CONSUMERS MUST PAY FOR AN EXTENDED WARRANTY, WHICH HAS A DEDUCTIBLE, WHEN PARTS FAIL IF THEY DON'T WANT TO PAY FOR ALL THE REPAIR DUE TO FACTORY FAILURES OF NOT BUILDING A QUALITY ORIENTED VEHICLE, THAT SHOULD LAST AT LEAST 200,00 MILES WITHOUT FAILURES. MY CURRENT MILEAGE IS 38974.