NHTSA Complaint #11245052 — 2017 CHRYSLER PACIFICA

WHEN ACCELERATING FROM A COMPLETE STOP OR IN BETWEEN 5-10 MPH THERE IS NO FORWARD MOVEMENT BUT AS THE ACCELERATOR IS PUSHED THE RPM'S GO UP UNTIL THERE IS A REAR IMPACT TYPE FEELING THAT OCCURS AND THE TRANSMISSION ENGAGES AND AT THIS POINT THE VEHICLE CONTINUES FORWARD. IN THE INSTANCES WHERE IT HAPPENS AT THE 5-10 MPH AREA, IT TYPICALLY HAPPENS WHEN YOU LET OFF THE ACCELERATOR AND 'COAST' THEN PUSH THE ACCELERATOR TO GO CONTINUE FORWARD. THIS HAS BEEN OCCURRING SINCE I PURCHASED THE VEHICLE IN 2017 AND WAS TOLD BY THE DEALERSHIP THAT THIS BEHAVIOR FROM THE VEHICLE IS A 'CHARACTERISTIC' OF THE VAN. I HAVE FILED NUMEROUS COMPLAINTS WITH CHRYSLER AND EVERYTIME I TAKE IT TO THE DEALERSHIPS I COMPLAINT ABOUT THIS AS WELL. I ALSO HAD TO HAVE THE ENGINE AND TRANSMISSION MOUNTS REPLACED AND EVEN AFTER FIXING THOSE THE VEHICLE STILL CONTINUES TO HAVE THIS ISSUE. IT IS NOT HAPPENING CONSISTENTLY BUT APPROXIMATELY 5-10 TIMES A WEEK. L