NHTSA Complaint #11245050 — 2015 DODGE DURANGO

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT) REGARDING A POSSIBLE SAFETY BREACH WITH THE COMPUTER SYSTEM. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC TO HAVE THE COMPUTER SYSTEM UPDATED. WHILE DRIVING 35 MPH IN A RAIN STORM, THE WINDSHIELD WIPERS BEGAN TO OPERATE FRANTICALLY AND THE HEADLIGHTS TURNED OFF ON THEIR OWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THIS WAS AN UNUSUAL OCCURRENCE AND ADVISED HER TO TAKE THE VEHICLE TO LAUREL VALLEY MOTORS (3656 STATE ROUTE 30, LATROBE, PA 15650, 724-539-5500). THE DEALER PERFORMED A DIAGNOSTIC AND FOUND NO FAILURES. SINCE THE DIAGNOSTIC, THE CONTACT STATED THAT VARIOUS ELECTRICAL FAILURES HAVE OCCURRED WITH THE VEHICLE. ON ONE OCCASION, THE CONTACT DISCOVERED THAT THE VEHICLE STARTED ON ITS OWN WHILE IN THE GARAGE AND THAT THE VEHICLE WAS RUNNING HOT WHILE IDLING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000.*TR*JB