NHTSA Complaint #11244993 — 2018 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE AND SHAKE EACH TIME AFTER BEING REFUELED. WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, IT STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COGGIN CHEVROLET (10880 PHILIPS HWY, JACKSONVILLE, FL 32256, (904) 342-6447) WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. A WEEK LATER, THE VEHICLE WAS TAKEN TO BEAVER CHEVROLET (3494 PHILIPS HWY, JACKSONVILLE, FL 32207, (904) 398-3036) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE AND THE CHARCOAL CANISTER NEEDED TO BE PLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER CONTACTED THE MANUFACTURER AND INFORMED THEM THAT A FAILURE CODE COULD NOT BE FOUND. THE MANUFACTURER PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.